Operations Supervisor - Felixstowe
Salary: Up to £38,000 per annum
Overview
We are looking for an experienced Operations Supervisor to support the day-to-day running of a busy logistics depot and customer service operation in Felixstowe. This is a hands-on role suited to a confident leader with strong operational knowledge, excellent people management skills, and a commitment to high standards of safety, compliance, and service delivery.
Working closely with the Operations Manager, you will play a key role in ensuring efficient depot operations and maintaining excellent performance across the team.
Key Responsibilities
Operational Supervision
* Oversee the daily supervision of drivers and vehicles within the depot.
* Ensure operational targets and service standards are consistently met.
* Support resource planning, including agency driver bookings when required.
Driver & Team Management
* Support driver recruitment, onboarding, and development.
* Ensure compliance with company procedures, drivers' log sheets, and PODs.
* Promote effective use of in-cab technology by the driving team.
* Assist with disciplinary and grievance matters in line with company procedures.
Compliance & Health & Safety
* Ensure adherence to health and safety standards and company policies.
* Support compliance with transport regulations and 'O' licence requirements.
* Maintain a strong safety culture across the depot.
Administration & Systems
* Process operational documentation including PODs, timesheets, and paperwork.
* Provide administrative support to the management team.
* Ensure compliance with information systems and data policies.
Stakeholder & Operational Support
* Liaise with drivers, suppliers, subcontractors, and internal teams.
* Identify opportunities to improve efficiency, service levels, and profitability.
* Support the Operations Manager with day-to-day operational activities.
About You
Essential Experience & Skills
* Proven experience in a logistics, transport, or operational supervisory role.
* Strong leadership and communication skills.
* Good understanding of transport operations, compliance, and health & safety.
* Organised, proactive, and able to prioritise effectively.
* Confident using IT systems and operational technology.
Desirable
* Experience in driver recruitment and performance management.
* Knowledge of 'O' licence requirements and transport regulations.
What's on Offer
* Salary up to £38,000 depending on experience.
* A key role within a fast-paced logistics environment.
* Opportunities for career development and prog
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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