Service Supervisor
£35,000 Basic Salary + Bonus Schemes
Maidstone
Permanent / Full Time
Working Hours:
* Monday to Friday: 8:00am - 6:00pm
* 1 in 2 Saturdays: 8:00am - 1:00pm (paid in addition to basic salary)
Join a Busy Aftersales Department
We're currently recruiting for an experienced and ambitious Service Supervisor to join a successful dealership in the Maidstone area.
This is an excellent opportunity for someone with strong aftersales or service reception experience who is looking to step into a leadership role within a busy and professional service department.
You’ll play a key role in supporting the day-to-day running of the aftersales operation, ensuring excellent customer service, smooth workshop flow and strong team performance.
The Role
* Supporting the daily operation of the service department
* Supervising and supporting the front‑of‑house aftersales team
* Ensuring high levels of customer satisfaction and service standards
* Assisting with workshop loading and job allocation
* Handling customer queries and resolving issues professionally
* Supporting departmental performance, upselling and KPI achievement
* Working closely with senior management on operational improvements
* Maintaining strong manufacturer and company process standards
What We're Looking For
* Previous experience within an automotive aftersales environment
* Experience as a Service Advisor, Senior Service Advisor or Service Supervisor preferred
* Strong leadership and organisational skills
* Excellent customer service and communication ability
* Professional, proactive and team‑focused approach
* Ability to work efficiently within a fast‑paced department
* Full UK Driving Licence preferred
What's On Offer
* £35,000 basic salary
* Departmental bonus scheme
* Customer satisfaction bonus scheme
* Upsell bonus scheme
* Saturday overtime paid in addition to salary
* Excellent progression opportunities within the business
This is a fantastic opportunity for an experienced aftersales professional looking to progress their career within a supportive and growing dealership environment.
Apply today to find out more.
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