Real Estate Liability Claims Handler Chelmsford or Glasgow About the Role Join a global leader in insurance services, as we expand our Real Estate Liability Claims team. This is a unique opportunity to be part of a newly established department, where you'll handle a diverse portfolio of claims, including real estate liability, personal injury, and European cases. We're seeking a proactive professional ready to make an immediate impact and grow into a future team leadership role. Key Responsibilities * Manage a variety of claims, including real estate liability, injury, and European cases. * Ensure accurate documentation and timely resolution of claims. * Liaise with clients, insurers, and third parties to facilitate efficient claims processing. * Utilise claims management systems to track and report on case progress. * Contribute to the development and refinement of departmental processes and best practices. Qualifications * 2–3 years of experience as a claims handler, preferably in real estate or liability claims. * Familiarity with legal procedures and insurance claim documentation. * Proficiency in claims management systems. * Strong communication and interpersonal skills. * Additional language skills (Italian, French, or Spanish) are advantageous but not essential. What We Offer * Hybrid working model with 1–2 days per week working from home. This is to be discussed and agreed through probation. * Clear pathway for career progression into a Team Leader role. * Opportunity to be part of a growing department within a global organization