Group Credit Manager – Head Office
An exciting opportunity for a Group Credit Manager has become available at our Head Office. This will be a challenging yet rewarding role leading Credit Control for our group of companies, reporting to the Finance Director. The role will involve overseeing and managing credit-related activities such as managing risk, developing and implementing credit policies, whilst managing the team. This is an office based role at our Head Office in Shirley, close to the M42.
The successful candidate will -
* Have prior experience working within a busy credit control team,
* Have strong financial understanding,
* The ability to problem solve,
* Be confident leading a team.
* Self-motivated and driven,
* Communication skills are essential, as the person will be liaising with both internal and external stakeholders ensuring the success of companies’ credit function.
* A CICM qualification is desirable
Key tasks will include:
* Be the lead contact with our Credit Insurers, monitoring insured limits, submitting claims promptly and correctly and assist in negotiating renewal terms
* Organise and lead monthly meetings with senior management
* Provide management information to the senior team on a timely basis to highlight actual and potential bad and doubtful debts, debtor days outstanding, monthly collections against target and ad-hoc reports as required
* Responsible for the cash collection for all Group companies
* Ensure that departmental systems and protocols are agreed, measured and policed to ensure efficient operation across all functions
* Oversee the Credit Control Department and proactively manage the team
* Manage the processing of all group credit applications, provision of POD's
* Responsible for major or sensitive credit decisions
* Control of credit limits
* Manage litigation, insolvency practitioners and pursue claims
* Set credit policy to ensure goals are met and manage the process for credit notes
* Responsible for risk assessment - existing accounts and new applicants for credit
* Maintain excellent relationships between Credit Control, the Senior Management team and other departments
* Review Terms and Conditions for sales function prior to authorisation and signature
* Visit customers and our company sites as required
Benefits
* A competitive salary
* Company Car/ Car Allowance
* Company Profit Share Bonus (dependant on company performance)
* Private Medical Insurance
* Company pension scheme- Salary Sacrifice
* 23 days’ paid holiday + 8 paid Bank Holidays, increasing with length of service
* Life Assurance Scheme
* Health Cash Plan – Salary Sacrifice
* Company workwear/PPE provided
* Employee Assistance Programme
About Us
With over a century of experience in the construction industry, we’re proud to be one of the UK’s largest independent builders’ merchants. Our network of branches across the Midlands and South-East offer a wide range of building materials and expert advice to everyone from national housebuilders to local tradespeople and DIY enthusiasts. Whether it’s bricks and blocks, timber, landscaping supplies, or specialist products, we deliver with reliability and care. Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward.
We have a deep-rooted commitment to our people and communities, and giving back is core to who we are. Each year we donate a portion of our profits to the EH Smith Charitable Trust, supporting local charities and not-for-profit organisations that make a real difference in the communities we serve.
Our People
At the heart of our business are our colleagues, and that’s why we champion a people-first culture that is caring, respectful and genuinely supportive. We prioritise our colleagues’ well-being and growth, fostering a culture where individuals feel valued, supported, and empowered to reach their full potential.
We believe that learning never stops, and so we actively invest in the development of our colleagues, providing opportunities to grow and thrive in an inclusive, positive environment. Whether someone is just starting their journey with us or looking to take the next step, we provide the tools, encouragement, and opportunities to help them grow and thrive.