Vodafone Paddington, England, United Kingdom
Principal Manager Citrix/AVD EngOps
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What You’ll Do
* End-to-end accountability for the high availability, resilience and compliance of Citrix & AVD platforms in line with Platinum SLA targets
* Strategic leadership of the Citrix-to-AVD cloud transformation, including roadmap definition, investment decisions, business case ownership, market commitment, implementation governance and reporting to senior leadership teams (SLT)
* Leadership responsibility for a combined onshore/offshore workforce consisting of senior engineers, coordinators and technical program leaders
* Cross-market stakeholder management, influencing technology leaders across Vodafone markets, VOIS functions and business domains
* Ownership of commercialized P*Q products, with responsibility for margin contribution, product roadmap and external customer adoption
* FinOps accountability for optimized Azure consumption and cost efficiency across all remote access workloads
* Driving innovation in cloud-native remote access technologies to support Vodafone’s long-term digital workplace strategy
* People leadership & organizational development, ensuring capability growth, succession readiness and performance excellence within all onshore and offshore teams
Who You’re
* Proven experience in strategic IT service ownership and end-to-end platform accountability across multiple countries
* Strong expertise in Azure Virtual Desktop, Citrix Virtual Apps & Desktops, and Azure Cloud architecture
* Deep understanding of security, compliance, and risk governance for externally exposed enterprise services
* Advanced leadership, stakeholder, and communication skills, including experience engaging with senior technology and business executives
* Demonstrated ability to balance strategic transformation with operational delivery in large, complex organizations
* Minimum 3 years of people leadership experience managing onshore and offshore engineering teams across different bands and geographies
* Minimum 3 years of end-to-end accountability for enterprise-scale IT products, services, or platforms
* Proven experience with agile SAFe, SOX and regulatory compliance frameworks
* Strong background in budget management, FinOps, and operational governance
Not a perfect fit?
At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What’s In It For You
* Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
* Charity days: 5 days/year
* Hybrid working
* Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
* Vodafone family and friends discount
* Private medical, private dental, free health assessments, share save scheme
* Global parental leave policy for all new parents which includes 39 paid weeks of maternity leave and 16 weeks fully paid leave and upon returning to work, new parents can work part-time hours for 6 months whilst being paid their full-time salary
* Access to Vodafone University and LinkedIn Learning
Who We Are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. We empower people, connect everyone, protect the planet, and help our customers do the same.
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