Responsibilities:
* Lead the case summarization and processing efforts for the firm, including drafting summaries. Work with attorneys to gather information about specific matters and practice group and attorney achievements.
* Work with others to coordinate and maintain the firm’s experience management system to track information on the firm’s cases/matters, tagging to the associated attorneys as well.
* Respond to internal “victory” email messages to identify interest in media outreach and drafting work summaries for external marketing materials and surveys. Process the summaries and track attorney response. Coordinate adding the information to Experience database from internal email messages regarding case outcomes, case/matter summaries for surveys, and representative engagements posted to the website and used in external marketing materials.
* Work with attorneys to gather information about specific matters and practice group and attorney achievements.
* Assess the value in participating across various opportunities and make recommendations to relevant stakeholders as to whether the firm should participate.
* Maintain submissions calendar to proactively begin drafting survey and directory submissions for internal review. Align submissions with the business strategies of the firm and strictly follow client preferences and ethical considerations.
* Track the firm’s response to surveys requesting information on the firm, its practices, offices, and attorneys, working with other departments to track their response to non-practice-specific surveys.
* Draft compelling narratives about the work and accomplishments, highlight the success of the firm’s attorneys, firm strengths and developments, and client accomplishments. Coordinate review and completion.
* Schedule research calls between attorneys and ranking publication interviewers as needed. Draft summaries of calls for internal review and distribution. Manage client referee tracking and data maintenance, including securing approval from attorneys.
* Coordinate and maintain the firm’s various directory listings and profiles, including The Legal 500, Intellectual Asset Management, World Trademark Review, etc.
* If attorneys are interested in securing media for case wins, coordinate with PR agency and team members on external media opportunities.
Requirements
* Bachelor’s degree in communications, public relations, marketing, or a relevant field
* 5+ years of experience in a professional services environment.
* Excellent writing, editing, and communication skills with experience in writing case and work summaries, press releases, and development of practice capabilities material.
* Strong analytical skills with the ability to organize and manage large amounts of data, both hardcopy and electronic.
* Experience with Windows-based word processing, database programs, and spreadsheets.