Helpdesk Administrator We are seeking a proactive and customer-focused Helpdesk Administrator to join our facilities management team on a temporary basis. This role is essential for maintaining smooth office operations and providing high-quality support to our clients and internal teams. Role Overview Pay Rate: £16 per hour Working Hours: 40 hours per week (07:30 - 16:30). Contract Type: Temporary. Duration: 23/02/2026 - 23/08/2026. Key Responsibilities Administrative Support: Manage internal mail sorting and provide support. Helpdesk Management: Act as the central point of contact for general office queries, utilizing the Maximo helpdesk system and other specialized software. Customer Service: Deliver high-quality service by effectively supporting changing client needs and resolving inquiries promptly. Documentation: Maintain accurate records and documentation using Microsoft Office (Word, Outlook, Excel). Requirements Technical Skills: Competency in Microsoft Office and the ability to learn new helpdesk software (full training on the Maximo system will be provided). Communication: Strong customer service skills with a professional and flexible approach to problem-solving. Teamwork: Ability to work effectively within a collaborative team environment. Site Benefits On-site parking is currently available. Access to a free shuttle bus service from the nearest local station. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.