Role Overview
We are currently recruiting for a full‑time Office Administrator working Monday to Friday, 8 am – 4 pm (occasionally 9 am – 5 pm to suit business needs). This position serves as a maternity cover for up to one year, with potential to become permanent depending on business needs.
Responsibilities
* Liaise with drivers via phone or workshop reception.
* Communicate with workshop members including managers, mechanics and stores personnel.
* Book vehicles and enter data.
* Manage accident reporting spreadsheet alongside Health & Safety.
* Perform general clerical duties such as filing, photocopying, stationery and first‑aid audits.
* Reconcile invoices, including tyre invoices.
* Administer inspection paperwork for trailers, units and small plant.
* Take, log and ensure efficiency of ATF bookings (MOTs).
* Complete and update daily/weekly fire log.
* Act as first point of contact for all third‑party work: contractual and ad‑hoc, including taking bookings, providing updates and liaising with internal departments for invoice preparation.
Qualifications
* Previous experience within an administrative role (desirable).
* Excellent telephone manner.
* Good written and verbal communication skills, with attention to detail and accuracy.
* Organisational skills, able to work in a time‑sensitive environment.
* Good IT skills, especially Microsoft Office.
No prior knowledge of service & maintenance processes is required, as full training will be provided on all aspects.
Benefits
* Competitive salary.
* Excellent scope to develop your career.
* Training and development opportunities.
* Company pension scheme.
* 28 days paid leave per annum (pro‑rata), enhanced with service.
* Loyalty bonus payment scheme.
* Occupational health support.
* Group life assurance.
* Employee assistance programme.
Ferguson Transport & Shipping provide clear routes for career progression and offer a range of opportunities for training, development and up‑skilling to help people reach the next level.
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