Your new company A local business providing high quality storage and handling equipment Your new role The Operations Controller / Key Account Manager serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end‑to‑end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients. · Act as the primary point of contact for key customers, building strong, long‑term relationships.· Understand client needs, forecasts, and product requirements to ensure seamless delivery and service.· Resolve any customer issues promptly, ensuring service excellence and customer satisfaction.· Source products from approved suppliers based on customer requirements.· Manage lead times and address any delays· Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs.· Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions.· Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements.· Prepare and review shipping accurate invoices based on completed deliveries, pricing agreements, and contract...