Service Coordinator Gillingham, Kent Monday – Friday, 8:30am – 5:00pm Up to £28,000 DOE excellent benefits We are looking for an organised and proactive Service Coordinator to join our team in Gillingham. This is an exciting opportunity for someone with proven experience in a similar role who enjoys building strong client relationships and thrives in a fast-paced environment. About the Role As a Service Coordinator, you’ll be the key point of contact for a portfolio of clients, ensuring their maintenance and remedial works are delivered smoothly and on time. You will: * Manage planned maintenance and remedial works for clients * Coordinate engineers’ schedules and liaise with clients * Oversee follow-up tasks to ensure timely and accurate completion * Deliver services within agreed SLAs and KPIs * Manage emergency call outs when required * Provide excellent customer service and maintain strong client relationships * Carry out general administrative duties to support the service team About You To succeed in this role, you will need: * Previous experience in a similar service coordinator role (essential) * Excellent customer service and relationship-building skills * Strong attention to detail and organisational skills * Ability to manage multiple priorities effectively What We Offer * Salary up to £28,000 (depending on experience) * 22 days holiday bank holidays * Medical insurance scheme * Company pension * Ongoing training and development * Employee discount schemes * A supportive and friendly working environment If you are highly organised, customer-focused, and ready to take the next step in your career, we’d love to hear from you. Apply today and join a company where your skills and commitment will be valued