Network Support Engineer
Location: Hybrid - office location 3 days per week Chelmsford (County Hall)
Type: Permanent
Interviews will be face to face
About the Role
We're looking for a Network Support Engineer to join our on-site Engineering Team supporting a key public sector customer. This role focuses on monitoring, maintaining, and improving network infrastructure across a large and complex environment.
You will play a key role in ensuring network performance, resolving incidents, delivering service requests, and supporting infrastructure changes. Working across multiple technologies and vendors, you'll collaborate with internal teams and third parties to ensure reliable, secure, and high-performing network services.
Working Requirements
- Participate in on-site cover between - 08:00-16:30 and 09:30 - 18:00, Monday to Friday
- Be available for out-of-hours work including evenings and weekends to assist with projects (no on-call) - overtime is paid
- Hold a full UK driving licence and be willing to travel across the County
At Capita, we live by our values: Customer First, Always; Fearless Innovation; ? Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What You'll Be Doing
1. Monitor, maintain, and support a large-scale LAN/WAN environment serving 12,000+ users
2. Investigate and resolve network inciden...