Dakota Hotel based in ManchesterCity Centre are seeking a food and beverage professional with a passion for wines and great service for the exciting opportunity of Bar & Grill Manager. This senior role will oversee quality and service standards through all of our F&B operations, including our Grill, Bar, Champagne Room, Cigar Terrace, Room Service, and outdoor Terrace.
CONTRACT AND PAY RATE
The role carries a permanent contract of a 45-hour week with fully flexible shifts, working any 5 days out of 7 including weekends. The gross annual salary is £38,241 plus an anticipated Tronc earning of up to £2,400 per year, and an annual incentive bonus of up to £3,000.
PRIMARY ROLE RESPONSIBILITIES
Reporting to the Hotel Manager, the Bar & Grill Manager is responsible for overseeing the levels of service across all food and beverage areas and for driving excellence within the Bar & Grill team. The primary responsibilities include:
* Own the F&B operation as the heart of the hotel, ensuring the highest levels of service, delivering on-the-job coaching, maintaining a hands-on approach to service and hosting, and driving standards at all times.
* Act as Duty Manager as assigned, working closely with colleagues in the management team, especially the Head Chef, and collaborating with Reception to optimize guest experience and maximise the Dakota Experience.
* Drive the commercial running of F&B operations, including payroll oversight, rota development and approval, bookings diary management, service sequencing, and fostering a sales culture through service. Maintain supplier contracts, oversee accurate stock takes, and place effective orders.
* Direct line management of the Assistant Restaurant Manager, Assistant Bar Manager, and F&B reservations/host team; develop their knowledge and inspire the team with a passion for food and beverage.
* Collaborate with HR to support F&B team members through interview involvement, ongoing training, appraisals, and regular one-to-one meetings; implement training plans and deliver on-the-job training to ensure polished guest service across the F&B operation.
BENEFITS
In addition to being part of a culture infused with positivity and opportunity for ongoing development, benefits you could enjoy when you join our team include:
* 40% off stays at any Dakota
* 25% off drinks and dining at any Dakota
* Access to Employee Assistance Program including free private mental health support and counselling, video GP consultations and private prescription services, and access to daily rewards convertible to shopping vouchers
* Discounted gift card platform access
* Support from in-house Mental Health Champions
* Additional holiday day on the first anniversary of employment
* Family-friendly flexible working options
* Meals on duty and uniforming
* £200 bonus to recommend a friend to join the team
* £10 bonus each time you are mentioned on TripAdvisor
* Free bi-annual eye testing for users of display screen equipment
* Accredited compliance training in areas such as Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
* Access to a suite of external, certified resources via our Learning Management System
* Ongoing professional development culture with annual appraisals and objectives or a Personal Development Plan
* Opportunities for internal and external training courses, including potential in-house Apprenticeships
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand known for stylish hotels, bustling brasseries, and upscale cocktail bars. Dakota’s story began with two boutique hotels near Edinburgh and Glasgow, and has expanded into prime city-centre locations in Glasgow, Leeds, Manchester, Newcastle, and more in the pipeline.
Dakota is synonymous with delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about upholding the highest standards and have been voted among The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured in the Top 10 employers in the 2024 Sunday Times Best Places to Work, and awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys’ ‘People Team of the Year’, we offer award-winning internal training programmes within Dakota Academy, fostering continuous development. As a result, over 75% of our leaders have been promoted internally, and for four consecutive years a member of our team has won a prestigious Acorn Award from The Caterer as part of the industry’s Top 30 under 30. Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle
Our location is 29 Ducie St, Manchester M1 2JL, centrally located in the Piccadilly Basin, close to Piccadilly Station for easy public transport access. We are home to 137 luxury bedrooms (including 27 suites), a destination cocktail bar with a champagne room, a grille with private dining rooms, and a spectacular terrace.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
* At least three years’ experience as a Restaurant Manager or equivalent in a full-service restaurant
Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
Be task oriented with pride in the work they do and attention to detail.
An enthusiastic individual who will promote our culture of positivity.
Be proactive, able to work at pace, and flexible with shifts including evenings and weekends.
Comprehensive knowledge of wines and spirits.
Experience working in a hotel environment including Duty Manager experience (preferred).
Ability to write wine lists and beverage menus and to maximise F&B revenue.
A minimum of three years’ experience in rota planning, training delivery, and daily people management.
At least one year in a leadership role overseeing beverage in a cocktail bar environment.
Capable of standing for extended periods and working at pace.
Flexible with shift patterns to meet business needs.
Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
APPLY
Please send your up-to-date CV. Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota—we’d love to hear from you!
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