Admin Assistant/Receptionist
£12.76 per hour plus company benefits
Bank Contract
A Top 20 Care Home Group 2025!
Awarded ‘One of the UK’s Best Companies to Work For’
Currently, we are only able to consider applications from individuals who already have the legal right to work in the UK
Lakeview Grange is a luxurious 55 bedded stunning residential and dementia care home based in Chichester, West Sussex.
We are looking for an Administration Assistant/Receptionist to work on an ‘as and when’ basis to cover annual leave and Ad Hoc sickness. Rotas are planned in advance so you will be given notice of days/weeks needing to be worked.
You will be the first point of contact at the home and this role requires someone who has a range of skills with good IT experience and attention to detail. Rotas are worked out in advance so you will be given notice of which days/weeks you’ll be needed to work. In addition to reception duties you will provide additional administration support to theHomeAdministrator on a daily basis – predominantly HR related administration duties, althoughyou will also need to have agood knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.
Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity*‘Spice of Life’ – Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards
Main Responsibilities
* Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
* In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
* Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
* Organise internal meetings and ensure that any requirements have actioned
* Coordinate the staff meal process as applicable to the individual home
* Respond to any emergency situations as requested by the home
* Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained
Person Specification
* Excellent customer service skills
* IT literacy – competent with the use of systems
* Previous telephone experienceProfessional telephone manner
* Knowledge of general administration
* Good communication skills
* Neat and well presented
* Excellent written and verbal English
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