Head of Housing & Communities
We are recruiting for the position of Head of Housing & Communities. The successful candidate will lead our housing services teams delivering services to over 3,000 homes, ensuring a high quality, tenant focused, coordinated, safe and effective housing management service.
Key responsibilities
* Manage and develop housing services teams.
* Oversee core housing functions including neighbourhood management, tenancy sustainment, income and arrears prevention, ASB, complaints and tenant engagement.
* Collaborate with colleagues across Property, Care & Support and Corporate Services to shape strong communities and positive tenant experiences.
* Support the Executive Management Team and Board as required, driving service improvement, embedding a support‑first approach and ensuring services are responsive, fair and customer‑led.
Location & Working Arrangements
* Location: Swansea – Hybrid.
* Hours: 35 hours Monday to Friday.
* Salary: £69,161 annual salary.
Benefits
* 28 days annual leave (excluding Bank Holidays), increasing up to 33 days with long service.
* Free DBS.
* Free Healthcare Cash Plan.
* 24/7 Employee Assistance Programme.
* Eligibility to apply for a Blue Light Card.
* Fully funded and supported training (if not already achieved), and career progression.
* Life Assurance 3x salary.
* Pension scheme with up to 8% organisation match opt‑in.
* Enhanced Sickness and Maternity/Paternity leave pay.
#J-18808-Ljbffr