IT Support Analyst - Salisbury
IT Support Analyst with strong 2 line IT support, Windows 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Salisbury
My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role.
Key Skills required:
* Experience of working at a 2nd line IT support level
* Windows 11 & M365 experience
* Azure, Entra and Intune experience
* Good working knowledge of support on-prem and configuring hybrid infrastructure environments
* O365 suite - Exchange Online
* Active Directory, Group Policy (DNS/DHCP)
* SaaS and PaaS support experience
* VOIP telephony support
* Experience troubleshooting wired and wireless networks - TCP/IP, etc.
* Valid UK Driving licence
Key roles and responsibilities:
* Provide 2 line support to users at all levels.
* Diagnosis and resolution of hardware, software, and networking issues via remote and on-site methods.
* Deployment of desktop/server software and hardware solutions.
* Enhancement and maintenance of the current infrastructure.
* Regular proactive upkeep of server and desktop systems.
* Thorough troubleshooting of user problems.
* Crafting comprehensive support materials.
* Contribution to the routine administration of IT systems.
Not only will you be joining a leading local organisation, but you will have plenty of scope for growth and further development.
My client is looking to pay up to £42,000 depending on experience. If you're an experienced IT Support Analyst eager to make a move, please click 'Apply Now' or send your CV to Matthew. com
Key skills: IT Support, Service Desk, Desktop, Windows Server, Azure, Endpoint, Intune, IT Infrastructure, Networking, exchange, hyper-v, VOIP, IT Support, Service Desk,
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