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Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.
Job Introduction
Location: Dumfries
Contracted Hours Available: Full-time
Role Responsibility
With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on excellent customer service. You will lead store teams in the absence of the Store Manager and ensure standards and service levels are consistently high.
The Ideal Candidate
* You will be passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates good leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We launched a 5-year strategic plan in 2020 aiming to become a true Omni-channel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Save As You Earn scheme
* Financial Wellbeing Support (including Education Tools and Salary Advances)
* Seasonal incentives
* Opportunities for Retail Apprenticeships
* Access to learning and development content
* Discounted mobile contracts
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role matches your aspirations, apply now. Early applications are encouraged as we review applications regularly. No agencies, please.
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