Location: Norwich (NR6 6NF)
Role Purpose
The Supply Chain Planning Coordinator is responsible for overseeing the end-to-end production schedule, materials planning, and supply chain performance to ensure customer orders are delivered On Time, In Full (OTIF). This role balances capacity, cost, inventory levels, and operational risk to maintain an efficient and responsive supply chain.
Acting as the central point of coordination for planning activities, the role translates sales demand into practical production and material plans, working closely with production, procurement, warehouse, and supplier teams to ensure alignment and execution.
Key Objectives
* Assist to deliver a robust and realistic production plan aligned to capacity and customer priorities
* Ensure materials availability without excessive inventory
* Improve schedule adherence, lead times, and working capital
* Build a resilient, compliant, and sustainable supply chain
Key Responsibilities
1. Production Planning & Scheduling
* Maintain the master production schedule (MPS) across all manufacturing areas
* Translate sales orders and forecasts into detailed production plans
* Balance materials to create achievable schedules
* Contribute to daily/weekly production planning reviews with operations
* Resolve planning conflicts and re‑prioritise work in response to changes
* Track and report plan vs actual performance (schedule adherence)
2. Materials Planning & Inventory Control
* Convert production plans into material requirements (MRP) within the ERP system
* Set and manage inventory policies (min/max, safety stock, reorder points)
* Prevent shortages, excess stock, and obsolescence
* Maintain BOM accuracy in collaboration with engineering
* Manage material flow: raw materials, WIP, subcontract, finished goods
3. Supply Chain & Supplier Management
* Work closely with procurement to ensure supplier capacity, lead times, and performance support the production plan
* Manage inbound logistics and supplier delivery performance
* Support cost‑reduction initiatives without compromising quality or delivery
* Contribute to supplier risk management and continuity planning
* Provide inputs to supplier ESG, sustainability, and ethical sourcing metrics
4. ERP & Data Ownership
* Act as the planning process owner for the ERP/MRP system
* Ensure planning data integrity (lead times, routings, calendars, capacity)
* Develop and maintain planning dashboards and KPIs
* Support continuous improvement of system usage and discipline
5. Cross‑Functional Coordination
* Interface daily with:
* Manufacturing & Workshop Manager
* Procurement and Warehouse Team
* Sales / Project Management
* Engineering & Quality
* Act as the arbiter between demand, supply, and capacity
6. Continuous Improvement & Risk Management
* Identify and address root causes of:
* Late orders
* Expedites
* Excess inventory
* Lead improvements in:
* Planning accuracy
* Lead time reduction
* Inventory turns
* Support business continuity and supply chain risk assessments
Key Performance Indicators (Typical)
* Schedule adherence
* Inventory value and turns
* Material shortages / line stoppages
* Planning stability (plan changes week‑on‑week)
Skills, Experience & Attributes
Essential
* Proven experience in production planning and supply chain management within manufacturing
* Strong working knowledge of ERP / MRP systems
* Ability to manage complex, changing priorities
* High level of analytical and decision‑making capability
* Excellent cross‑functional communication skills
Desirable
* Experience in project‑based / engineered‑to‑order manufacturing
* Exposure to continuous improvement / lean planning
* Understanding of supply chain risk and ESG considerations
Personal Attributes
* Structured and calm under pressure
* Decisive and commercially aware
* Data‑driven, but pragmatic
* Comfortable challenging assumptions and behaviours
Package
In additional to a competitive salary and profit related bonus scheme, we also offer:
- MyStaff shop benefit portal giving discounts on shopping (retailers, amazon, holidays,etc) and access to 24/7 GP and mental health support plus wellbeing.
- Free parking
- Tea/coffee facilities
- Birthday off
- 24 days holiday + bank holidays
- Cycle to work scheme (post probation)
- Salary sacrifice pension scheme
- EV salary sacrifice scheme (post probation)
- Long term service awards (5, 10, 15, etc years)
- Staff recognition awards
- Refer a friend scheme
- Employee of the month award