Job overview
Join Our Team as a Clerical Officer – Antenatal Clinic, BHRUT
Are you ready to be part of one of the UK’s largest and busiest women’s services? The Antenatal Clinic at Barking, Havering and Redbridge University Hospitals (BHRUT) is seeking a proactive Clerical Officer to join our dynamic team.
This full-time role (37.5 hours/week) involves rotating between Queen’s Hospital, King George Hospital, and Fanshawe Health Centre, offering a unique opportunity to gain diverse administrative experience in Obstetrics and Gynaecology.
Key responsibilities:
Booking first and follow-up appointments in the Maternity Call Centre and Radiology Clinic
Efficiently managing patient referrals and monitoring waiting lists to meet Trust targets
Using Radiology Information System, Medway, and Careflow systems confidently
Delivering excellent patient service with a calm, prioritised approach
We provide comprehensive training to ensure patients receive the best care possible. If you have strong organisational skills, a calm demeanor, and are eager to develop your specialist administrative expertise, we’d love to hear from you.
Apply now and make a difference in women’s health care!
Main duties of the job
The post holder will be responsible for arranging all new and follow up appointments in a timely manner, ensuring they follow the care pathways set out within the department and assist with the effective day-to-day running of the clinic to allow the department to deliver streamlined and safer services whilst achieving key targets.
The role will be cross sectional covering joint services between Women’s and Child Health and Radiology Services. The generic responsibilities are consistent within each area but will involve understanding departmental booking systems.
Working for our organisation
We’re an organisation that is getting better and betterand ourimprovements are driven by a determination to deliver care we’re proud of and our patients are happy with.
They are benefitting from a new (we were the last acute trust in London to introduce one) and our maternity services have been by the Care Quality Commission.
We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to and get rid of corridor care.
We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the.
We run a in Ilford; an in Hornchurch; and Community Diagnostic Centres (CDC) at and at. These CDCs are open 12 hours a day, 7 days a week.
The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can and more than 400 of them are on our Ofsted accredited. We’re proud to be a employer.
Some of the positive changes we’ve made are captured in .
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Person specification
Education / Qualifications
Essential criteria
1. Good level of numeracy and literacy
Desirable criteria
2. NVQ in Clerical or Business Administration or equivalent
Experience / Knowledge
Essential criteria
3. Experience with patient administration systems i.e. Medway, Careflow
Personal Qualities
Essential criteria
4. Able to work as part of a team Patient, understanding and tolerant
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.