Overview
Face‑to‑face and direct mail ensure the organisation attracts high‑quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter‑centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long‑term development of the programme.
Key Areas of Responsibility
* Strategy and planning
* Fundraising
* Targets and budgets
* Data, reporting, and administration
* Innovation and Compliance
Required Mindset & Skills
You will bring a data‑driven mindset to the role interrogating performance, identifying insights, and making evidence‑based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long‑term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth.
* Experience of working in a fast‑paced individual giving or digital marketing team
* Experience recruiting new supporters (or customers) through a variety of channels
* Experience of monitoring and reporting on KPIs relevant to this role
* Excellent communication skills, written and verbal
* Excellent attention to detail
* Strong organisational skills and the ability to manage competing priorities and deadlines
* Conscientious approach to your work
* Strong numeracy skills to monitor budgets and project spend
Individual Giving Lead
We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We're on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world‑class children’s hospital, your work will help transform the future of patient care.
Position: Individual Giving Lead (Acquisition)
Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package!
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing Date: 17th May 2026 (however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found).
Role and Values
You will drive the strategic development and delivery of multi‑channel campaigns spanning digital. Empathy, passion and enthusiasm for the work of the organisation are essential.
EEO Statement
We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.
Benefits
* Pension Scheme with 7% Employer Contribution
* 25 days Annual Leave + Bank Holidays + Your Birthday off
* Group Life Assurance (4x salary)
* Enhanced Maternity and Paternity Pay
* Annual Eye Tests + £65 towards computer‑use glasses
* On‑site Leisure Centre
* NHS Discount Schemes
* Health Cash Plan
* Employee Assistance Programmes
* Cycle to Work Scheme
This role is advertised by the recruitment agency acting for the client – Not For Profit People.
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