Portfolio Credit Control are currently partnered with a major player within the professional services sector who due to expansion are organically recruiting for a Credit Controller. This is a fantastic opportunity that offers flexible working arrangements as well as performance-based bonus opportunities.
In this challenging and rewarding role you'll:
Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios
Monitor queries and disputes, ensure the appropriate escalation
Ensure consistent application of the firm's debt provisioning policy
Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared
Ensure that there are minimal unallocated cash receipts
Enforce consistent credit control procedures
Review and analyse aged debt against defined metrics
Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
Maintain accurate and up to date client notes following conversations with clients, using Workday to record status
Prepare daily / weekly / monthly summary reports
Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
Where necessary, engage and manage the process of debts that need to go legal.You will be someone with
Professional services experience, Workday experience would be preferred.
Excel skills to a competent level.
Excellent written and verbal communication skills and ability to present confidently and convincingly to management
Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
Commitment to delivering exceptional client service to internal and external stakeholders
Salary £30,000 -£32,000 + Performance based bonus - Hybrid working with flexible hours
50474BR
INDCC