All Jobs > Financial Center Assistant Director
The Farmers Bank is locally owned and operated with ten banking offices located in Central Indiana, providing retail, business, trust and asset management, investment, mortgage, and electronic banking services. With over 149 years of community banking expertise, we pride ourselves on being an active part of the communities we serve. We are committed to serving our customers by ensuring we have the right people in the right roles. As we expand our footprint, we seek talented employees to join us. Let’s Grow!
Requirements
The Financial Center Assistant Director leads employees to embody The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. The primary role involves balancing the needs of customers, employees, and communities. As a co-keeper of the brand, they strive to deliver Financial Well-Being by engaging in conversations with both Business & Consumer customers, understanding their needs, and matching financial solutions to help them, in a professional, friendly, ethical, and efficient manner. Hours vary and include Saturdays.
Job Responsibilities
* Customer Champion – Needs-based conversations / Promote Financial Well-Being
* Employee Champion – Employee Development / Advocate
* Community Champion – Engagement with Community Advocacy and Financial Literacy
* Safety & Soundness Champion – Promote adherence to Policy & Procedures
* Business Development – Grow market share and deepen customer relationships
Caring About Direct Reports
* Shows interest in the personal and professional lives of direct reports
* Asks about their plans, problems, and desires
* Knows their concerns and questions
* Is available to listen to personal problems
* Monitors workloads and appreciates extra effort
Customer Focus
* Dedicated to meeting the expectations of internal and external customers
* Uses firsthand customer information for service improvements
* Acts with customers in mind
* Establishes and maintains effective relationships, gaining trust and respect
Ethics & Values
* Adheres to core values during both good and bad times
* Acts consistently with those values
* Rewards the right values and disapproves of others
* Practices what he/she preaches
Motivating Others
* Creates an environment where people want to do their best
* Motivates various team members and direct reports
* Assess individual motivators and use them effectively
* Empowers others and pushes tasks and decisions down
* Invites input and shares ownership
* Makes work feel meaningful
* Is someone people enjoy working for and with
Building Effective Teams
* Blends people into cohesive teams
* Creates strong morale and team spirit
* Shares successes and fosters open dialogue
* Allows team members to finish and be responsible for their work
* Defines success in terms of the whole team
* Fosters a sense of belonging within the team
Time Management
* Uses time effectively and efficiently
* Focuses on priorities
* Achieves more in less time than others
* Manages a broad range of activities
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