Day‑to‑Day Responsibilities
* Deliver outstanding customer service and ensure the team provides a great customer experience, delivering sales through service.
* Help the team get the job done: check and unpack deliveries, open and close the branch, stock shelves, clean the branch and assemble orders.
* Inspire the team: encourage a positive mindset, build a culture of feedback, praise and recognition.
* Ask questions and build relationships: support the team’s development, enable future business growth and succession, and ensure customers leave satisfied.
* Lead from the front: coach, motivate and engage your team to create a great place to work where engagement is key.
* Build a fun working environment: maintain product availability and high branch standards, making the branch a place everyone loves coming to work.
* Manage early start and late finish schedules, as stores are open from 7 AM to 8 PM.
What You’ll Bring
* Knowledge: a strong track record in developing high‑performing and engaged retail teams.
* Hard work and passion: dedication to leading a team to deliver sales through superb customer service and amazing results.
* A love of teamwork: willingness to muck in, get your hands dirty, and develop future leaders.
* Customer focus: ensuring the customer remains at the heart of everything you do.
* Resilience: relentless determination to achieve results, coaching your team to deliver.
* Flexibility: being there when your team needs you, understanding priorities and planning effectively.
* Authenticity: bring your whole self to work and let your personality shine through.
Benefits
* 22 days’ holidays + Bank Holidays.
* Company pension scheme and life assurance.
* Bonus scheme, cycle‑to‑work scheme, save and buy as you earn.
* 20% discounts across all Travis Perkins companies.
* Financial education and support, recognition awards.
* Discounts at over 1,000 other retailers.
About Toolstation
Toolstation is a fast‑growing multi‑channel retailer of tools, accessories and building supplies, part of the Travis Perkins Group. We offer training and development through the Toolstation Academy and opportunities for growth within the business.
#J-18808-Ljbffr