Residential Support Worker (Children's Home)
Location: Burton Reports to: Residential Manager Liaises with: Registered Manager, Deputy Manager, Care Staff, Education Teams, Therapists and External Professionals
Salary & Progression Structure
£31,396.80 Unqualified
£31,812.80 After successful probation
£32,436.80 With QCF Level 3 or 4
£33,164.80 As a Shift Leader with QCF 80% completed
(All salaries include the sleep-in rate)
Shift Pattern: 8am- 11pm 1 day on, x2 days off - Rolling Rota
Job Purpose
As a Residential Support Worker, you will provide high-quality care and support to young people aged 12-17 with emotional, behavioural and complex needs. You will help create a safe, stable and nurturing home environment where young people feel supported, respected and encouraged to develop independence, confidence and life skills.
This is a hands-on role suited to someone calm, resilient, reliable and genuinely passionate about making a difference in young peoples lives.
Key Responsibilities
Provide consistent, child-centred care that promotes emotional, physical and social development
Safeguard the welfare of young people at all times in line with legislation and policy
Promote positive behaviour, routines and clear boundaries
Support young people with daily routines, education, appointments and activities
Observe, record and report any safeguarding, welfare or behavioural concerns
Act as a positive role model and trusted adult
Teamwork & Shift Support
Work collaboratively as part of the care team
Support shift planning and daily handovers
Contribute to a positive, professional team culture
Support senior staff and step into leadership responsibilities as you develop
Multi-Agency Working
Work alongside social workers, education providers, therapists and families
Attend review meetings and contribute to care planning where required
Maintain professional relationships with internal and external partners
Administration & Record Keeping
Complete accurate daily logs, case notes and incident reports
Contribute to care plans, risk assessments and statutory documentation
Handle telephone enquiries appropriately
Support financial accountability for young peoples monies
Home Environment
Maintain a clean, safe and homely environment
Support with household tasks, cooking, cleaning and shopping
Promote independence through life-skills development
Report health & safety or maintenance concerns promptly
Training & Development
Work towards QCF Level 3, 4 or 5 as appropriate
Attend mandatory training including safeguarding, first aid and health & safety
Engage in supervision, appraisals and continuous professional development
Additional Duties
Participate in the on-call rota when required
Provide cover for sickness and holidays
Support senior staff and step up into Shift Leader duties as progression allows
Person Specification
Essential
GCSE level English (or equivalent)
Experience working with young people or vulnerable individuals
Strong communication and interpersonal skills
Good understanding of safeguarding and professional boundaries
Emotional resilience and ability to manage challenging behaviour
Flexible to work shifts, including nights, weekends and bank holidays
Desirable
QCF / NVQ Level 3 or 4 in Health & Social Care / Children & Young People
Experience working with challenging behaviour
Experience supporting young people with ASD, mental health or EBD
Experience completing daily care records
Full UK Driving Licence
Safeguarding Commitment
We are fully committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks, references and safer recruitment procedures
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