An IT Managed Services company in the United Kingdom is seeking a 2nd Line IT Support Engineer to join their Helpdesk team. The role involves supporting customers through troubleshooting Windows Server and Active Directory issues, meeting response and resolution targets. The ideal candidate will have at least 3 years of experience in a Service Desk environment and strong interpersonal skills, with the ability to work under pressure and prioritize tasks. Key technical skills include Windows Server, Office 365, and VMware. #J-18808-Ljbffr