30 hours per week (3.5 days per week, including working alternate weekends).
£25k per annum.
Other benefits include:
Company pension, bonus scheme, free enrty to the facilty for family members, staff discount on purchases.
Key Areas of Responsibility:
Operational:
• Manage staff performances, supervise and coordinate activities for the staff, coaches, park assistants and volunteers.
• Oversee maintenance and cleanliness of the centre.
• Ensure compliance with health and safety regulations.
• Address customer enquiries, concerns.
• Excellent customer service abilities.
• Daily system and cash reconciliations.
• Assist with coordination of events, competitions.
• Utilise technologies and systems for the action sports centre, including our CRM, TMS and Hire Management System.
• Manage shift schedules to ensure adequate coverage of park safety at all times.
• Manage weekly training clubs
Safety & Risk Management:
• Conduct and record daily safety inspections of equipment and facilities.
• Implement and enforce safety protocols and guidelines.
• Carry out all first aid procedures efficiently and effectively.
Staff Training & Development
• Provide ongoing training and professional development opportunities for staff.
• Foster a positive team culture and provide support for employee development.
• Run a positive and motivated work environment.
• Research courses you feel would enhance your development and training.
Development
• Stay informed about industry trends, best practices.
• Seek feedback from customers and employees to identify areas for improvement.
• Implement changes and improvements to develop the overall experience.
• Engage members of our community by building and maintaining positive relationships and actively promote the centre.