A fast-growing group operating across multiple ethical and purpose-led eCommerce brands is hiring a contract Commercial Insights Analyst to help transform data into strategic advantage.
This is a hybrid role based in Oxfordshire, with office attendance required on Tuesdays, Wednesdays, and Thursdays. To be considered, applicants must be located within a 45-minute commute.
You'll sit at the heart of commercial decision-making, using behavioural, transactional, and digital data to improve customer experience, boost conversion, and increase lifetime value. Working across a variety of brands and business units, your insights will directly influence pricing, promotions, stock strategy, and customer journeys.
What You’ll Be Doing
Identify behavioural trends and customer signals to improve site conversion
Use browsing and purchase data to personalise user journeys and influence CRM strategy
Run commercial experiments (A/B tests, pricing trials, segmentation) to drive margin and retention
Build and maintain dashboards and reports that guide business teams
Collaborate with marketing, product, tech, and supply chain teams to embed insight-led decisions
Improve tracking setup and support the overall maturity of the analytics function
Technical Skills:
Strong ETL, SQL and BigQuery knowledge
Experience with Google Tag Manager (GTM) and understanding of data layers
Familiarity with server-side tracking principles
Exposure to Power BI or similar BI tools is a bonus
Commercial Understanding:
Background in eCommerce or retail analytics is highly desirable
Comfort working with key business metrics (e.g. profit margin, AOV, customer value)
Experience in A/B or multivariate testing
Why Join?
Work across diverse eCommerce brands with meaningful impact
Join a growing analytics team with genuine support for development
Help shape how purpose-led businesses use data to grow
Hybrid working with 3 days in the office near Wallingford
If you're a commercially-minded analyst looking to apply your skills in a values-driven business, this is a chance to work at the intersection of insight, innovation, and ethical retail .