Location: 16-18 Glassford Street, Glasgow, Scotland, G1 1UL
Salary: £35,000 - 39,000 base + tips (based on experience)
40 hours a week (across 5 days a week) - typical shifts include 3 night shifts a week. Must be able to work night shifts and weekends.
Free parking available.
Merchant City Casino is Scotland’s biggest, busiest and most vibrant casino, right in the heart of Glasgow. Open 24/7 with tables, slots, electronic gaming, poker, food, drink and bars open until 6am, it’s the city’s top late‑night destination. With an amazing team and atmosphere, we proudly live up to our “GlasVegas” name.
Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
As the Food & Beverage Manager, you’ll bring energy, leadership and personality to a fast-paced, dynamic environment while taking full ownership of the department’s overall success.
You’ll be passionate about delivering outstanding food and drink experiences, balancing professionalism with a hands-on and approachable leadership style.
This role requires a proactive individual who thrives on leading from the front, driving standards, and creating a culture of excellence across the entire F&B operation within the Casino.
You will take complete ownership of the food and beverage offering, providing clear direction on service standards, product quality, guest experience and operational performance.
A key part of the role will be developing, motivating, and inspiring your team. You’ll conduct regular 1-2-1s, support performance management, identify training needs, and actively upskill team members to help them grow within the business. You’ll create a positive and accountable culture where individuals feel supported, challenged, and empowered to succeed.
You’ll also oversee stock control, ordering, compliance, and health & safety, ensuring the department operates safely, efficiently, and in line with company standards at all times.
Skills & Experience Needed:
* Previous experience as a General Manager, Assistant Manager, or Food & Beverage Manager within a fast-paced branded or independent hospitality environment.
* Strong leadership skills with experience managing, coaching, and developing teams.
* Proven ability to conduct 1-2-1s, deliver training, and drive team performance through continuous upskilling and support.
* Experience taking ownership of a full F&B offering, with a passion for delivering exceptional guest experiences.
* Strong commercial awareness, including stock control, ordering, rota management, and operational analysis.
* Personal Licence Level 3 qualification (current or previously held preferred).
* A proactive, passionate, and hands-on approach with excellent attention to detail.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Why Join Us?
As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.
* Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
* A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
* Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
* High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
* Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
We’re for Everyone
If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.
At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
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