Lodge Security: The UK’s Oldest, Family-Owned, Security Business
Join our retail security team!
Why Us?
Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills with fantastic career growth opportunities
PURPOSE OF ROLE
The purpose of the role is to review events submitted by stores to link people & vehicles, find, and attach evidence, and then pass evidence to Police with the aim of delivering successful outcomes on events caused by external people.
KEY RESPONSIBILITIES
* Efficiently reviewing CCTV systems to find relevant evidence and accurately attach that to events
* Join associated events linked by people and vehicles to create investigations
* Provide witness statements for investigations created
* Communicate effective with Police and Business Crime Partnerships to deliver positive outcomes on investigations
* Participate in Lessons Learned reviews following any Opal referral declines to work towards more future acceptances
* Share success stories from positive outcomes to the management team so that the momentum from the team can be shared with the store estate for engagement purposes
* Prioritise events linked to top 10% of offenders, suspects in custody, and high culpability offenders ie using weapons/violence
* Building and maintaining effective relationships with Police, Opal, and Business Crime Partners
* Share best practises so that the teams Standard Operating Practices (SOP’s) contain the most effective and efficient way of doing things for reference and training
* Taking personal responsibility for data protection of the work undertaken, following all Boots policies to ensure compliance
* Maintain investigations with the following information; CRN’s Stocklists, Till Receipts and CCTV Images/Footage.
* Ensure any evidence is shared with relevant approved recipients as per process.
KEY SKILLS/KNOWLEDGE
* Strong verbal and written communication skills to influence positive outcomes from Policing
* Ability to efficiently navigate IT systems
* Attention to detail and focus on quality
* Resilience and Agility to pivot quickly in the event of a new high value/volume offender(s)
* Prioritising own workload
* Understanding of ASCONE and different crime definitions
Requirements
* Valid SIA licence
* Valid CCTV licence
* UK right to work & 5-year history
* Customer service skills
* Smart appearance
* Ability to follow procedures
* Calm under pressure
We Offer
* Training & career paths
* Financial Support – Ability to access your pay before payday
* Pension scheme
* 28 days holiday
* Benefits portal Retail, dining and gym discounts
* 24/7 Doctor on Line & Counselling services
* Wellbeing Support
* Inclusive culture | Disability Confident Employer
Ready to make a difference? Apply now! We Want You!
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