Lodge Security: The UK’s Oldest, Family-Owned, Security Business
Join our retail security team!
Why Us?
Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills .
Fantastic career growth opportunities
PURPOSE OF ROLE:
The purpose of the role is to review events submitted by stores to link people & vehicles, find, and attach evidence, and then pass evidence to Police with the aim of delivering successful outcomes on events caused by external people in the Boots estate.
KEY RESPONSIBILITIES:
● Efficiently reviewing CCTV systems to find relevant evidence and accurately attach that to events
● Join associated events linked by people and vehicles to create investigations
● Provide witness statements for investigations created
● Communicate effective with Police and Business Crime Partnerships to deliver positive outcomes on investigations
● Participate in Lessons Learned reviews following any Opal referral declines to work towards more future acceptances
● Share success stories from positive outcomes to the Boots management team so that the momentum from the team can be shared with the store estate for engagement purposes
● Prioritise events linked to top 10% of offenders, suspects in custody, and high culpability offenders ie using weapons/violence
● Building and maintaining effective relationships with Police, Opal, and Business Crime Partners
● Share best practises so that the teams Standard Operating Practices (SOP’s) contain the most effective and efficient way of doing things for reference and training
● Taking personal responsibility for data protection of the work undertaken, following all Boots policies to ensure compliance
● Maintain investigations with the following information; CRN’s Stocklists, Till Receipts and CCTV Images/Footage.
● Ensure any evidence is shared with relevant approved recipients as per process.
KEY SKILLS/KNOWLEDGE
● Strong verbal and written communication skills to influence positive outcomes from Policing
● Ability to efficiently navigate IT systems
● Attention to detail and focus on quality
● Resilience and Agility to pivot quickly in the event of a new high value/volume offender(s)
● Prioritising own workload
● Understanding of ASCONE and different crime definitions
Requirements:
Valid SIA licence
Valid CCTV licence
UK right to work & 5-year history
Customer service skills ️
Smart appearance
Ability to follow procedures
Calm under pressure
We Offer:
Pay rates from £15.15 Per hour
Monday -Friday 0900-1700
Training & career paths
Financial Support – Ability to access your pay before payday
Pension scheme
28 days holiday ️
Benefits portal Retail, dining and gym discounts ️️
24/7 Doctor on Line & Counselling services ????
Wellbeing Support ????
Inclusive culture | Disability Confident Employer
Uniformed Role
On site parking available
Ready to make a difference? Apply now! We Want You!
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