Our Aim, Vision & Values
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Our Aim
* To provide the advice people need for the problems they face
* To improve the policies and practices that affect peoples lives
Our Vision
We will enable individuals and families in need by providing quality advice and advocacy. We constantly expand our partnerships and stakeholder network to strengthen our ability to influence policy and command change for the good of the community. We have highly trained professional teams that have the knowledge and skills to make the biggest positive impact.
Our Values
* We make a positive difference to the community
* We develop the knowledge of our people and are a learning organisation
* We celebrate individual and collective achievements that we can build on
* We embrace diversity and stand up for equality
Overview of Citizens Advice
1. Were local and were national. We have 6 national offices a...