We have an exciting opportunity for a Medical/Administrative PA to join the Administration Team of the Cancer Genetics Unit at The Royal Marsden in Sutton, supporting both NHS and Private Practice.
Working flexibly as part of our small, friendly team of ten, the ability to prioritise and organise a busy workload, while dealing with queries from clinicians and patients, is essential. The successful applicant will have excellent communication and complex diary management skills and be confident communicating within a multidisciplinary team, and with patients, as well as having experience in managing Clinics. Additionally, the successful candidate will be an exceptional team player, able to take minutes of meetings and provide cover for the MDT Co-ordinator.
Applicants are expected to be IT literate and to demonstrate an ability to deal with confidential information.
There may be a two stage interview process and a test.
Please use your supporting statement to clearly evidence how your experience meets the essential criteria for this post.
Support and training will be provided to the successful applicant and all team members are encouraged to continue their professional development.
Previous applicants need not apply.
Main duties of the job
The post holder will be responsible for the provision of a comprehensive PA service to the Clinical Director of Genomics and the Genetics Lead Consultant and other senior clinical colleagues and will be required to cover a wide range of duties incorporating complex diary management and the co-ordination of clinical, administrative and academic work. He/she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies, to ensure the continuity of patient treatment. The post holder will also be responsible for ensuring the smooth running of Consultants’ private practises, the Cancer Genetics Unit’s MDT and departmental meetings, including minute taking.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information, please refer to the Job Description / Person Specification
These responsibilities will be carried out under the guidance of the Unit Co‑ordinator.
Secretarial
To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their carers, GPs and colleagues in other hospitals in a professional manner.
To type and distribute clinical and general correspondence in line with Trust standards.
To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
To open and action his/her own electronic and paper mail and that of the Consultant Team, at least once a day.
To input and maintain patient diagnoses and good quality current clinical unit data on the Hospital Information System, and other patient-related information as required.
Administrative
To maintain an up-to-date diary, including the organisation of meetings and seminars as requested by the Consultant(s), and making him/her aware of changes as they occur.
To make travel arrangements on behalf of the Consultant(s) in accordance with Trust policies, and to arrange accommodation.
To manage bring-forward systems.
To undertake general office duties as required, including photocopying, scanning, paper & electronic filing and date stamping of correspondence. To ensure that stationery and office equipment is used efficiently, and that any needs are brought to the attention of the appropriate manager.
Person specification
Education/Qualifications
* GCSE level or equivalent, including English & Maths
* Competent at Microsoft Excel, Word and Outlook
* AMSPAR qualified or equivalent
* Familiar with patient information systems
* European Computer Driving License (ECDL) or Equivalent
Experience
* Experience of complex diary management
* Substantial previous medical secretarial/PA experience
* Experience of taking minutes of meetings
* Experience working in a similar role in a hospital/health care setting
* Previous experience of training other admin staff & working as part of a Team
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those like a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
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