Position: Bank Housing Engagement Worker (Norwich) Pay: £12.41 per hour 12.07% holiday uplift Location : Norwich, Great Yarmouth & King's Lynn Contract Type: Bank 'as and when' Hours per week: Ad hoc shifts Across a range of settings—from emergency housing to move-on accommodation—you’ll work with residents to develop essential independent living skills such as budgeting, tenancy management, and accessing education and training. You’ll also encourage engagement in positive activities and help young people plan for their long-term goals. As a Bank Housing Engagement Worker, you'll be the go-to person for our clients, helping them navigate their journey to independence. You'll create a safe, supportive environment and facilitate fun, positive activities. No 2 days are the same! If you're compassionate, proactive, and ready to make a lasting impact, we’d love to hear from you! Job Role: To provide an environment for residents with a programme of positive activities, that is safe, supportive and secure, to address the variety of barriers young people face. Ensuring residents feel included in the needs, risk and planning of the service they will receive, to move through a pathway to more independent living. Whilst on duty, to provide support to other staff in the service and to ensure the health and safety, security and well-being of service users, staff and visitors. Further information can be found at – Housing Engagement Worker Job Description The Organisation: YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. What you’ll need to succeed: You will have the ability to communicate clearly and effectively with tenants, colleagues and other professionals while also demonstrating emotional stability and resilience under pressure. You will be able to work with agreed standards of professional boundaries and confidentiality. You will be able and willing to work unsocial hours where required. For more information on this role, please contact [email protected]. What you’ll get in return: • Health and wellbeing events and activities • Family friendly policies • Annual staff day and staff awards to celebrate our successes • Regular line management and support • Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible. YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake an Enhanced DBS check prior to starting employment. Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references. YMCA Norfolk will consider all applications, however this role does not meet the salary requirements for sponsorship. If you require an alternative method of applying, or documents in a different format, please email our HR Team via [email protected]