“Everyone can rise above their circumstances and achieve success if they are dedicated and passionate about what they do”.– Nelson Mandela
The Hotel
At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.
Most of all we seek exceptional people who embody our person‑centred, dedicated and refined values. The brightest and best Cambridge has to offer.
The Person
You are the voice of The Fellows House to our community and to our guests. You take initiative and aren’t afraid to take the first steps in achieving goals and leading the way for others to join you. You have a passion for training and know that this is the key to the hotel’s success. You ensure that all external communications are consistent and align to brand guidelines.
The Role
Use knowledge of Cambridge, the university and its colleges to design and implement a successful marketing programme for The Fellows House. Drive community and guest engagement with the property, rooms and F&B through leading marketing campaigns and social media interactions.
Key responsibilities
* Create newsletters, blogs, case studies, flyers and adverts in alignment with the hotel’s values and Hilton Curio brand standards
* Liaise with Cambridge organisations (including university bodies) to drive awareness of and engagement with the property as a place to eat, drink and stay
* Work with PR and social media agencies to deliver tailored, consistent and engaging campaigns.
* Manage social media accounts in line with hotel and Hilton Curio brand guidelines; ensure content is updated regularly and remains current and engaging with audiences
* Support a training centred culture by evaluating training needs, organising and leading training where required within your department.
* Obtain Hilton buy-in for marketing strategies and approval for external comms where required.
* Support Director of Sales and Marketing with the creation of marketing campaigns with SMART objectives.
* Identify and deliver opportunities within The Fellows House for guests and visitors.
* Produce detailed proposals for marketing including timelines, resources, legal obligations and budgets.
* Create a 12 month rolling marketing calendar for website and social media platforms for both service and events.
* Produce marketingevaluation reports.Act as the voice of The Fellows House, attending and presenting at Cambridgeshire networking and external events where needed.
* Use Cambridge knowledge to provide input into key outputs e.g. Digital marketing, QR Codes, in-room collateral and communications
Core requirements:
* UK citizen or valid work permit
* Excellent numeracy and literacy skills
* 2+ years’ experience in Marketing management and hospitality or leisure and tourism management
* Strong administrative and IT skills including use of social media and ability to manage budgets
Person-centred:
* Ability to communicate positively and effectively
* Customer and market-focused
* Anticipate customer needs and resolve problems promptly
* Ability to build rapport
* Flexible and adaptable
* Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
Dedicated:
* Enthusiastic and positive attitude
* Drive for results working in a target‑led environment
* Attention to detail
* Ability to plan, prioritise and to organise self
* Desire and ability to improve knowledge and abilities through on‑going training
Refined:
* Courteous
* Open to new ideas
* Cultural awareness
* Able to multi-task and successfully deploy time management skills
* Ability to work without supervision
In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of a new hotel and a comprehensive benefits package. If you wish to be considered for this superb opportunity click ’apply’.
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