*Head Spa Therapist at the Francis Hotel Bath, £16 per hour plus service charge*
The Francis
Hotel Bath occupies a coveted position on Queen Square, blending Regency
opulence with modern amenities. Our new dry Spa promises the same
impeccable standard – a sanctuary for relaxation and wellbeing, designed for
guests seeking a luxurious, holistic experience. In addition to expert
treatments, our Spa features a special thermal suite with a self-guided steam
and foam experience for guests to enjoy.
We are seeking a
highly skilled, passionate Head Spa Therapist to join our opening team
and help us create the very best spa experiences in Bath.
Key
Responsibilities:
-
Deliver
massages, facials, and body treatments to the highest standards.
-
Provide
exceptional guest care, ensuring every treatment is a luxurious and
relaxing experience.
-
Regularly
cover Spa Reception duties, including welcoming guests, booking
treatments, taking payments, and assisting with enquiries.
-
Maintain
a professional, welcoming presence at all times.
-
Contribute
to a supportive, high-performing team, helping one another, sharing
knowledge, and fostering a happy, positive working environment.
-
Support
the Spa Manager in overseeing daily operations, maintaining exceptional standards and
smooth day-to-day running.
-
Take
ownership of the Spa in the Manager’s absence, making key decisions, supporting the
team, and ensuring an outstanding guest experience.
-
Lead
by example,
demonstrating professionalism, exceptional customer care, and excellence in
treatment delivery to inspire and motivate the team.
Requirements:
-
Level
3 Diploma in Massage / Spa Therapies (or equivalent).
-
Minimum
2 years’ experience as a Spa therapist with proven leadership or supervisory
experience in a spa environment preferred.
-
Genuine
passion for massage, wellbeing, and skincare.
-
Competent
in massage and deep-tissue techniques, with experience in pregnancy massage and
reflexology considered an added bonus.
-
Basic
computer skills (Microsoft Word, booking systems) and telephone etiquette.
-
Neat,
tidy, punctual, and professional in appearance and conduct.
-
Flexible
availability, including evenings, weekends, and daytime shifts.
What You’ll
Enjoy:
-
£16
per hour, with future opportunities to progress to Assistant Spa Manager with
increased pay.
-
Being
part of our opening team – including 6 weeks of exceptional training in
deep-tissue massage, oncology massage, and more.
-
Maximum
of 3 full-body massages per day, allowing you to focus on quality and your own
wellbeing.
-
Rolling
rota with regular weekends off, supporting work-life balance.
-
A
close-knit, expert team – we aim to have the most talented therapists in Bath,
delivering world-class treatments in a supportive environment.
-
Holistic
approach – our spa is designed for creativity and care, giving therapists the
space to apply their expertise fully.
Our Benefits
Include:
-
Free
hotel breaks across the Sutton Hotel Collection from day one.
-
Leisure
passes and contributions toward memberships for your wellbeing.
-
Enhanced
maternity and paternity leave.
-
Access
to the Institute of Hospitality membership, learning, coaching, and mentoring.
-
Extensive
personal development and subsidised training courses.
-
Health
Assured confidential support.
-
Complimentary
meals on duty, on-site parking, bespoke uniforms, and social events.
-
Cycle
to work scheme.
Join us at The
Francis Hotel Spa and be part of a team dedicated to excellence, wellness,
and creating unforgettable experiences for our guests.