Desktop Support Engineer – Onsite - to £42K+ Benefits | Fantastic Career Growth | Global Law Firm
Are you a proactive Desktop Support Engineer who loves solving problems, helping people, and keeping tech running smoothly?
Join a renowned global legal organisation where no two days are the same, your expertise is valued, and your growth truly matters.
What You’ll Be Doing
* Delivering 2nd-line / floor support across PCs, laptops, mobile devices, printers, and meeting room tech.
* Managing user accounts (AD, Duo, MS Authenticator, McAfee) and ensuring new starters are fully set up for success.
* Supporting video conferences, meeting rooms and AV equipment, making sure everything runs without a hitch.
* Assisting with office moves, equipment setup, and maintaining accurate asset inventories.
* Updating knowledge bases, creating documentation, and contributing to technical improvements and project work.
What We’re Looking For
* 2+ years’ experience in Desktop / Deskside / 2nd Line Support.
* Strong troubleshooting across Windows, MS Office, Citrix, Duo, Outlook, and general hardware.
* Experience with AD, LDAP, networking basics (TCP/IP, DHCP, DNS).
* Excellent communication, customer service, and organisational skills.
* Someone curious, adaptable, and eager to learn—ITIL certification a bonus.
What’s In It For You?
* Join a supportive, collaborative IT function with genuine opportunities to grow.
* Work with modern tech, get involved in projects, and become a subject-matter expert.
* A professional, people-focused environment where your contribution really counts.
Interested? Apply now or reach out for a confidential chat!
Perfect for ambitious Desktop Support / 2nd Line Engineers looking to join a stable, high-performing team.
To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.