Role: Senior Account Manager (Maternity Cover)
Location: Brighton office based (regular visits to office) but working across South / West
Hours: Full-time (flexible/home working supported)
Pay: From £34,000 per annum + target related commission (£15k)
MAT Cover (9 - 12 months)
An exciting opportunity has arisen for a confident and driven Senior Account Manager to join a dynamic organisation based in Brighton, covering the South / West regions of England. This is a key role focused on delivering outstanding customer experiences, retaining and growing accounts, and supporting a small team to achieve regional targets.
Benefits:
Commission scheme based on individual and team performance
Flexible and hybrid working options
Opportunities to attend overseas trips and industry event
The Requirements:
Strong sales, retention, and objection-handling skills
Experience supporting or mentoring a sales team
Confident use of CRM and reservation systems
Commercially aware with a solid grasp of margins and competitor activity
Excellent communication, relationship-building, and organisational skills
Knowledge of educational travel products and relevant regulations
Clean driving licence desirable
Must be eligible to work with children and pass a DBS check if required
The Role:
Achieve monthly and annual revenue and retention targets
Support and coach a small team of Account Managers
Deputise for the Head of Sales as needed
Manage key customer accounts, anticipating needs and resolving issues
Ensure CRM processes are followed accurately across the team
Build long-term customer relationships and represent the company at events
Collaborate with internal teams to improve products and services
Promote a high-performance, customer-focused culture
Regularly act on feedback to enhance the customer journey
If you're looking to join a collaborative and ambitious team where your leadership and customer focus will make an impact, please apply to this Senior Account Manager role below or call Jamie Watson on (phone number removed) between 9am-5.30pm