Job Summary
We are looking for a friendly, hardworking and versatile individual to join our team as a waiter/waitress at our welcoming pub with guest accommodation. This dual-role position involves serving food and drinks to customers in a fast paced pub environment while also assisting with the cleaning and upkeep of guest rooms. The ideal candidate will have a positive attitude, excellent customer skills and a strong attention to detail. You must be comfortable working flexible hours, including weekends. Experience in hospitality or housekeeping is preferred but not essential, as full training will be provided.
Duties
* Greet and seat guests promptly with a warm and friendly attitude.
* Take accurate food and beverage orders while providing recommendations and upselling menu items.
* Ensure timely delivery of food and drinks to tables, maintaining high standards of presentation.
* Serve drinks confidently behind the bar.
* Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly.
* Maintain cleanliness and organisation of the dining area and bar.
* Adhere to food safety regulations and hygiene standards during food preparation and serving.
* Collaborate with kitchen staff to ensure efficient service and communication regarding orders.
* Process payments accurately and efficiently while handling cash or card transactions.
* Clean and service guest rooms to a high standard, including changing bed linen and cleaning bathrooms
Experience
* Previous experience in a restaurant or hospitality environment is preferred but not essential.
* Familiarity with food safety practices and culinary knowledge is advantageous.
* Strong time management skills to handle multiple tables efficiently during busy periods.
* Basic math skills for processing bills and handling transactions accurately.
* Excellent communication skills to engage with guests effectively and provide top-notch service.
Job Types: Part-time, Zero hours contract
Pay: £10.00-£12.21 per hour
Expected hours: 10 – 25 per week
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Work Location: In person