As a Healthcare Porter, you will be part of our valued team based at HMP Norwich.You will feel valued as a Healthcare Porter within HCRG Care Group, receiving access to exclusive rewards and benefits including:A salary of £24,853 with access to our group pensionFree tea, coffeeand milk at your base locationMembership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to youAccess to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest ratesOnline and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counsellingAccess to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning EnterpriseAn open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each yearWe are looking for a reliable and motivated Healthcare Porter to join the healthcare team at HMP Norwich.This important role supports the delivery of an effective, responsive, and efficient healthcare service by managing the internal and external movement of goods and services across both sites.The successful candidate will work closely with healthcare professionals to ensure supplies, equipment, and services are delivered safely and promptly, helping to maintain high standards of care for patients within the prison environment.This is an excellent opportunity for someone who takes pride in teamwork, organisation, and contributing to a vital public service.Main ResponsibilitiesReceive and check deliveries of goods for the healthcare service at HMP NorwichTransfer goods safely and efficiently between both sites at HMP Norwich, ensuring delivery to the appropriate healthcare locationsUnpack and store all goods in designated storage areas within healthcare environmentsManage healthcare stock control across all healthcare areas, as directed by the line managerMaintain a clean, safe, and well-organised environment in all healthcare storage areasTransfer medication between pharmacy and healthcare areas, strictly following all policies and procedures for the safe handling and movement of medicinesCollect clinical specimens from healthcare sites and ensure timely delivery to the designated collection point for onward transport to laboratory servicesMaintain strict confidentiality at all times in relation to patients and any information accessed during the course of employmentUse initiative to resolve day-to-day workload issues, escalating concerns to the line manager when appropriateParticipate in mandatory and role-specific training, departmental meetings, and in-service learning as requiredDeliver a consistently high standard of courtesy, professionalism, and efficiency when dealing with colleagues, internal and external organisations, and members of the publicIdeal CandidateEssentialGood standard of education, literate and numerate and IT skillsGood Communication skillsAbility to work on own or as part of a teamDesirableSystmOne experienceHealthcare and/or Porter experienceAbout the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes.We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you.If you would like to know a little more about how we use your information, please see our website's privacy policy.