A software solutions provider in Reading is seeking a support professional to provide exceptional telephone and email support. The ideal candidate has experience in 1st Line Support and is familiar with CRM systems like Salesforce. Excellent communication and problem-solving skills are essential, along with a willingness to learn new technologies. The role involves logging calls, troubleshooting issues, and participating in software testing, fostering a customer-centric approach to service. #J-18808-Ljbffr