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Business support administrator

Maldon
Sterling Supergroup Ltd
Business support administrator
Posted: 30 January
Offer description

We are looking for a proactive, detail‑driven team player to join our dynamic Head Office team and support a wide range of business, data, and promotional activities. This role suits someone who enjoys collaborating across departments, communicates confidently, and takes pride in delivering accurate, high‑quality work. If you’re organised, enthusiastic, and ready to contribute to a growing team, we would love to hear from you.


Key Responsibilities

Data & Financial Support

* Collect, verify, and maintain financial and operational data from multiple internal and external sources.
* Prepare accurate management reports and summaries to support data generated decision‑making.
* Perform data cleaning, validation, and reconciliation to ensure data integrity.
* Create and maintain spreadsheets, databases, and system management information
* Provide administrative and analytical support to finance and data teams.
* Collaborate with cross-functional teams to resolve data discrepancies or reporting issues.
* Generate ad-hoc reports and insights to support business operations and strategic initiatives.


Promotional Coordination

* Assist in collating and delivering promotional programs and campaigns across digital, print, and at member event.
* Coordinate timelines, tasks, and resources for promotional activities and events.
* Support the creation of promotional materials such as social posts, newsletters, flyers, and web content.
* Monitor campaign performance and gather metrics for reporting.
* Maintain accurate records of promotional activities, schedules, and campaign documentation.


Administration & Operational Support

* Act as a point of contact for phone enquiries and in-person visits.
* Handle general administrative duties including but not limited to email communication, filing, data input and database updates.
* Manage invoices and vendor communication for promotional projects.
* Ensure compliance with brand guidelines and internal processes.


Event Support

* Assist with planning and administrating promotional events, launches, and campaigns.
* Coordinate logistics such as managing bookings, materials preparation, attendee lists, and post-event follow-up. Communication & Engagement
* Act as a point of contact for phone enquiries and in-person visits.
* Build strong working relationships with internal departments, suppliers, and partners.


Skills & Competencies

* Strong organisational and time‑management skills.
* Excellent written and verbal communication.
* Financial & Commercial Awareness
* Analytical Skills: Using data to support decision-making
* Attention to detail with the ability to manage multiple tasks simultaneously.
* Creative problem‑solving mindset.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with marketing tools (e.g., Canva, CRM systems, scheduling platforms).
* Ability to work independently and as part of a team.


Experience & Qualifications

* Educated to degree level or equivalent in Business, Finance or Marketing.
* Previous experience in business, commerce, marketing, finance, administration or similar.
* Understanding of promotional processes, social media platforms, and basic marketing principles.


Personal Attributes

* Proactive and enthusiastic, with a positive approach to tasks.
* Strong interpersonal skills and confidence when communicating with stakeholders.
* Adaptable and comfortable working in a fast‑paced environment.
* Willingness to take initiative and learn new skills.


Benefits:

* Company pension


Education:

* Bachelor's (preferred)


Experience:

* Business administration: 2 years (preferred)


Willingness to travel:

* 25% (preferred)

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