Customer Service Administrator (Temp to Perm)
Location: Killingholme
Pay Rate: £12.55 per hour
Transport: Own transport required (site not accessible by public transport)
Days of Work: Monday - Friday
About the Role
Manpower is recruiting for a motivated and organised Customer Service Administrator on behalf of one of our clients based in Killingholme. This is a great opportunity to join a busy, supportive team providing excellent customer service and administrative support within a fast paced environment. The position offers a temporary to permanent opportunity for the right candidate.
Key Responsibilities
Carry out a range of administrative and operational tasks across warranty, claims, repair, production, logistics, and aftersales.
Respond promptly and professionally to customer enquiries via phone, email, and Teams.
Manage the shared mailbox, ensuring efficient communication and accurate information.
Support customers with complaints and issues, providing solutions and timely follow-up.
Work closely with colleagues and departments to maintain smooth service delivery.
Process customer orders and transactions accurately.
Provide cover for colleagues during absences and attend team meetings as required.
About You
Strong IT and administrative skills (Microsoft Office proficiency essential).
Excellent communication and customer service skills.
Able to work both independently and as part of a team.
Reliable, organised, and able to work to deadlines.
Experience working to KPIs and following company procedures.
Desirable: Knowledge of vehicles and a full UK driving licence.
What's on Offer
£12.55 per hour
Monday to Friday working pattern
Temp-to-perm opportunity
Friendly and supportive team environment
If you are interested in this role, please apply online with your CV and call the office on (phone number removed) between 8am-5pm Monday - Friday