We are seeking a motivated IT Technician to join our client's dedicated team, providing first and second line IT support across a cluster of schools. This is a full-time role offering variety, responsibility, and the chance to make a real impact in education technology.
About the Role:
* Salary: £28,000 per annum
* Full-time, permanent position
* Car and full driving licence required (travel expenses will be paid)
* Primarily supporting schools in the Corby area, with occasional cover in Peterborough and Northamptonshire
* Supporting 4–5 schools as part of a wider IT team
Key Responsibilities:
* Provide first and second line IT support via on-site visits, phone, email, and service portal.
* Support IT systems, networks, and a wide range of devices including printers, projectors, whiteboards, and wireless technologies.
* Ensure excellent customer service when managing incidents and service requests.
* Work within ITIL processes including incident, change, and service request management.
* Maintain accurate records of IT assets and configurations.
* Support evening events when required and assist with IT inductions for new staff.
* Uphold safeguarding responsibilities at all times.
About You:
* Previous experience in an IT support or technician role, ideally within an education environment.
* Strong troubleshooting and problem-solving skills.
* Excellent communication and customer service abilities.
* Flexible and proactive, with the ability to travel between multiple sites.
About the Organisation:
Our client delivers a full cloud-powered solution to over 40,000 users in the education sector, providing safe and secure access to applications and data from any web-enabled device. Their innovative platform enhances teaching and learning, supports collaboration, and reduces administrative burden for staff, making a real difference in schools.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Work Location: In person