The Program Manager is responsible for the development and execution of a portfolio of projects and programs for the organisation. You will be responsible for ensuring that every aspect of the program is completed on time and within budget and also act as a liaison between the individuals working on the program and key stakeholders.
General Responsibilities
1. Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
2. Defines project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
3. Develops comprehensive project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and status reports
4. Ensure that all projects are delivered on-time, within scope and within budget
5. Ensure resource availability and allocation
6. Track project performance, specifically to analyse the successful completion of short- and long-term goals
7. Make adjustments to project constraints based on financial analysis
8. Regularly communicates and presents project schedules and statuses
9. Report and escalate to management as needed
10. Manage the relationship with the client and all stakeholders
11. Perform risk management to minimize project risks
Experience / Qualifications
12. A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
13. Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.
14. Strong communication skills; oral, written and presentation.
15. Strong organisation, planning and time management skills to achieve results.
16. Strong personal and professional ethical values and integrity.
17. Holds self-accountable to achieving goals and standards.
18. Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel).
19. Strong interpersonal & collaboration skills to work effectively with all levels of the organisation including suppliers and/or external customers.