Administration Assistant – Cabrini at Home
Casual position
Cabrini Benefits:
1. Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.
2. Flexible work arrangements to support your work-life balance
3. Opportunity to develop skills in a supported environment.
4. Positive, collaborative workplace culture
5. Ongoing peer support and supervision
6. Convenient, vibrant locations close to public transport
Make a real difference supporting patients in their own homes
At Cabrini, we are committed to providing exceptional care to our patients and community. Our service delivers high-quality care to patients outside the hospital setting – and we’re looking for an Administration Assistant to join our team and help us make this possible.
About the role
As an Administration Assistant, you’ll be the friendly and professional first point of contact for patients and families engaging with our programs. In this varied role, you’ll support the day-to-day operations of the service, assist staff, and ensure smooth coordination across teams – all while contributing to an excellent patient experience.
Key responsibilities
7. Provide reception, clerical, and administrative support to staff, doctors, and patients within Cabrini at Home
8. Process patient registration, admissions, financial consents, and related documentation with accuracy and care
9. Enter and maintain information in hospital systems (WebPAS and others)
10. Assist with billing processes in collaboration with Patient Accounts and Health Fund teams
11. Coordinate equipment allocation, reconciliation, and maintenance
12. Ensure timely communication across clinical teams and services
13. Contribute to quality improvement activities and maintain strict confidentiality at all times
About you
We are seeking someone who is organised, approachable, and committed to patient care. You’ll thrive in a busy environment where teamwork, attention to detail, and professionalism are key.
Essential skills and experience:
14. Certificate III or equivalent experience
15. Strong administrative and problem-solving skills
16. Proficient with IT systems and hospital administration processes
17. Excellent communication and interpersonal skills
18. Ability to manage competing priorities and maintain confidentiality
19. Knowledge of medical terminology (desirable)
To view the full position description click
Enquiries should be directed to: Michelle Horsnell Program Director, Cabrini at Home on 9508 1954
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.
Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.
As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.
There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.