Reports to: Head of Operations Location: Bedford & client locations (Hybrid) Salary: £45,000 to £50,000 per annum (DOE)
Job Purpose
A motivated mid-level Technical Delivery Manager with a solid technical grounding, capable of owning project delivery end-to-end while coordinating resources and communicating confidently across both technical and business teams. This is a hands‑on role suited to someone who can bring the right people together, keep delivery moving, and ensure technical and business teams are aligned throughout.
Main Responsibilities
Project Delivery:
* Own the full delivery lifecycle from initiation through to closure across multiple concurrent projects
* Maintain accurate project plans, risk logs, and status reporting for internal and client‑facing stakeholders
* Run sprint ceremonies or project checkpoints depending on delivery methodology in use
* Proactively manage scope, timeline, and budget — escalating issues early
Technical Facilitation:
* Bring together developers, analysts, architects, and stakeholders to drive decisions and unblock progress
* Facilitate requirements gathering and scoping sessions, ensuring the right voices are in the room and outcomes are clearly captured
* Create the conditions for technical teams to do their best work — removing blockers, resolving ambiguity, and maintaining momentum
* Act as a bridge between technical and non-technical stakeholders, translating effectively in both directions without being the technical authority
Resource Coordination:
* Maintain visibility of team capacity across active delivery projects
* Coordinate task allocation and flag conflicts or overloads to senior management
* Support onboarding of contractors or new team members into live projects
Contribute to growth strategy by:
* Constantly challenging the Status Quo to do things better
* Encouraging and documenting process improvements
* Championing our products to provide excellent after‑care to all customers
* Contribute to building and improving the QA standards at QV
* Enhance knowledge of QA processes through independent and supported learning at QV
Information Security
* Understanding and following the guidelines in the Information Security Policy and Company Handbook
Jobholder Requirements
* 3–5 years of delivery or project management experience in a technology‑led environment
* Demonstrable technical literacy — comfortable reading specs, user stories, and system documentation
* Experience facilitating workshops, scoping sessions, and cross‑functional meetings
* Experience with both agile and structured (waterfall/hybrid) delivery approaches
* Proven ability to manage stakeholders at multiple levels
* Strong organisational skills with attention to detail under pressure
* Self‑starter who takes ownership without waiting to be directed
Technical Skills – Desirable
* Background in a technical discipline (development, QA, business analysis, or systems)
* Familiarity with tools such as Jira, Confluence, Azure DevOps, or MS Project
* PRINCE2 Foundation/Practitioner or equivalent agile certification
* Exposure to vendor or third‑party resource management
* Clear communicator who can adapt their style for technical and non‑technical audiences
* Natural facilitator who draws out the best in a room rather than dominating it
* Collaborative team player who builds trust quickly across disciplines
* Pragmatic problem‑solver — finds a way through rather than around
* Calm under pressure and adaptable to changing priorities
* Proactive in identifying risks and escalating issues before they become problems
* Committed to delivering quality outcomes for the business and its customers
What You’ll Gain
This role offers excellent development opportunities:
* Broad exposure to all aspects of running a SaaS business – not just your function
* Real influence – in a growing company, your voice and ideas genuinely shape how we work
* Hands‑on SaaS experience in a fast‑growing fintech with diverse customers
* Mentorship from experienced leadership team
* Industry expertise in automotive and asset finance technology
* Visibility – direct access to senior leadership and involvement in strategic discussions
* Professional development through £1,000 annual training budget
What We Offer
* Pension with NEST
* 25 days holiday + bank holidays
* Hybrid working environment (Bedford office and remote flexibility)
* Technology package: MacBook and AirPods Pro, plus any equipment needed for effective home working
* £1,000 annual training budget for courses, certifications, and professional development
* Quarterly company socials and team events
* Volunteering opportunities for our chosen charity
* Inclusive, collaborative culture where everyone’s contribution is valued and visible
Who Thrives at QV Systems
You’ll love working here if you:
* Want to make a real impact and see the direct results of your work
* Enjoy variety and the opportunity to get involved across the business
* Prefer collaboration and open communication over hierarchy and silos
* Are energised by growth and building something rather than maintaining the status quo
* Value being part of a close-knit team where everyone knows and supports each other
This might not be the right fit if you:
* Prefer highly structured roles with rigid boundaries
* Want to focus narrowly on one specific area without broader involvement
* Need constant direction and aren’t comfortable with autonomy
* Prefer corporate environments with extensive resources and support structures
#J-18808-Ljbffr