Helpdesk Administrator Temporary Up to £18p/h ?? Location: Liverpool Street ?? Hours: Monday to Friday, 08:00 AM 05:00 PM Are you an experienced Helpdesk Administrator ready for your next opportunity? If youre looking to join a reputable and growing Facilities Management company in a dynamic and supportive environment this could be the perfect role for you. We are currently recruiting for a Helpdesk Administrator to be based at a unique and high-profile site in Liverpool Street. This is a Temporary opportunity, offering up to £18p/h. The successful candidate will have prior experience within a Facilities Management setting and will be available to start immediately. ?? Key Responsibilities: Raising Work Orders for new jobs / contracts / quotes Raising Purchase Orders and placing call outs to sub-contractors Ensuring all client files are maintained accurately and kept up-to-date Processing tasksheets daily Logging holiday, sickness for team engineers Day to day admin including photocopying, filing etc. Cover holidays, sickness & lunch for other admin team staff Annual archiving of site files Positively respond to both our internal and external customers through effective communication and personal accessibility, while optimizing contract performance. Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation Check for overnight callouts & respond accordingly Ensuring WIP (work in progress) is up-to-date at all times Maintaining of the site sub-contractor records and Log Book System Produce statistical reports on a weekly and monthly basis Ownership of all tasks through to completion. Raising reactive jobs and allocating PPMS using Concept Evolution system Keep Opti-MIS updated with ALL required documentation. Uploading sub-contractor service sheets on to Opt-Mis system Answering telephone to internal customers ? Requirements: Previous experience in a Facilities Management helpdesk or administrative role Understanding of finance processes including raising quotes and POs Strong IT skills and the ability to adapt to internal systems quickly Excellent organizational skills with strong attention to detail Confident communicator with a proactive and solution-focused mindset Ability to multitask and prioritise workload effectively in a busy environment ?? Whats In It For You? Work for a respected name in the Facilities Management industry Join a supportive and friendly team in a key administrative role ?? Interested? Send your CV to Stacey at CBW Staffing Solutions today to apply or for more information. We look forward to hearing from you soon!