Team Fixed Income Middle Office are a team of 9 supporting Fixed Income trading and sales departments. This consists of approximately 70 Traders and Salespeople covering International Rates, Repo, Credit, Emerging Markets, MBS/ABS, DCM and Structured products. The team is split into Client Services and Trade Support functions. Role The role is to actively participate in the team and to investigate all work items passing through it. Work within the team structure and processes to ensure the business is supported appropriately and that our clients and internal stakeholders receive excellent levels of service. Represent the team and department in a professional, collaborative and commercially aware manner. Key Responsibilities The key responsibilities are: Work as a team member of 6 Middle Office Associates providing coverage for all Middle Office issues across Rates, Credit, EM, MBS, Structured Products and Interest Rate Derivatives Managing high profile transactions i.e. CLO, Syndicate, Auction's, NSV's and EMTN issuances. Be part of the resolution of complex outstanding items, business issues and rectify anomalies Ensure accurate and timely capture of cash and financing / repo trades and associated life cycle events for all products. Maintain technical capability for the job, keeping abreast of market and industry developments. Awareness of BAU functions supporting Client Money segregation issues, reconciliations, unmatched failed settlement, Buy-Ins. Identify automation and process improvement opportunities and log for prioritization and remediation in the Middle Office book of work. Awareness of weekly and monthly MI on trade and allocation volumes, client activity, breaks and settlement statistics. Proactively engage and develop relationships with other Trading and Operations teams who are stakeholders in an efficient and productive Middle Office. Regularly review procedures, processes, controls and checklists to ensure adherence to internal and regulatory framework. Keep Operations SharePoint up-to-date with all key department processes. Improve STP rates through analysis of trade flows, cancel/amend rates and root cause analysis of breaks. Participate in team cross training matrix. Train on any new processes and controls, cross training to ensure knowledge levels across the team are appropriate Contribute to the Middle Office book of work. Recording scope and benefits whilst tracking progress of projects and initiatives. Participate and undertake UAT testing on trading and Operations systems. Perform regular regression testing on existing platforms and new systems alike Qualifications The following skills and experience are required for this role: Able to demonstrate a good working knowledge of all Fixed Income products across Rates, Credit, EM, MBS/ABS, Structured, CLO's, Syndicates, Distressed Debt, High Yield and IRD products. Experience of working within a Middle Office / Trade Support environment Individual must be a team player and collaborator with experience providing high levels of service to Clients and internal stakeholders. Must be highly analytical with excellent organizational and communication skills - able to confidently face off against the Business, Senior Management and external clients. Must be able to resolve multiple exceptions and queries through to resolution in a busy, time-critical environment. Good knowledge of New Issues and Debt Capital markets support processes. A good understanding of the post execution trade lifecycle from booking, allocation, confirmation and settlement. Essential System experience BLOOMBERG Omgeo CTM and ALERT FIX/Traiana Harmony Preferred System experience GLOSS IMPACT ICI/ICM EUREX TRADEWEB MARKETAXESS SWIFT TRAX FIDESSA GCTAC LI-PS1