Receptionist / Administrator- Pontprennau
Yolk Recruitment are supporting a well-established and friendly accountancy firm in their search for a professional and organised Receptionist / Administrator. This is a key front‑of‑house role, acting as the first point of contact for clients and visitors while providing essential administrative across the business.
You’ll play a vital part in maintaining a professional image at all times, ensuring smooth day‑to‑day operations and supporting internal teams with a range of administrative tasks.
What will the role entail:
* Acting as the first point of contact, handling incoming calls promptly and professionally
* Welcoming clients, visitors and suppliers, ensuring a positive and professional experience
* Managing incoming and outgoing correspondence and distributing it appropriately
* Providing secretarial support across departments, including the tax team
* Supporting partners and managers with general administration
* Maintaining accurate filing systems and database records, including archive retrieval
* Assisting with ad hoc typing, spreadsheets and general office support
* Ensuring the reception area is well organised, including ordering stationery
* Operating office equipment and reporting faults where needed
* Supporting with general admin cover when required
* Carrying out fire safety duties, including roll calls during drills
What experience will you bring:
* Previous experience in a front‑of‑house, receptionist or administrative role
* Confident handling high volumes of calls and client interactions
* Strong working knowledge of Microsoft Office
* Highly organised with the ability to manage your own workload
* Proactive and able to take ownership of the reception area
* Strong communication skills and a professional approach at all times
* A driving licence / access to a car would be beneficial due to location (unless local)
What will you get in return:
* Salary of 25,000
* Monday‑Friday hours – 37.5 hour contract – 9‑5.30pm
* Full on‑site role, no hybrid working
* Private medical cover
* Death in Service (after 3 months)
* Plenty of company events to be part of
* Free on‑site parking
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