The closing date is 27 May 2026
Administrator - Pain Specialty Service
A fantastic opportunity to work within the administration team for the Pain Services at the Royal United Hospitals Bath NHS Foundation Trust. You will provide support for both national and local Pain services.
Main duties of the job
* Provide administrative support to the Pain Specialty, including responding to telephone and email enquiries, processing referrals, booking outpatient appointments, booking residential programmes for inpatients, booking clinic rooms, and liaising with clinicians to ensure waiting times are met and patient experience is of a gold standard.
* Register all patients on the Millennium system in a timely manner.
* Maintain accurate records to track patient pathways within the 18‑week breach period.
* Order items via the UNIT 4 purchasing system, including stationery, equipment, courses, travel, accommodation, invoicing for private patients, and any other required items.
* Maintain records of the Pain Specialty activity data.
* Attend and participate in meetings across the Specialty; take minutes where directed by the line manager.
* Provide administrative cover across the Specialty/Directorate as directed.
Person Specification
Knowledge
* 1 year of customer service or administration experience.
* Experience with Word, Excel and clinical administrative systems.
* Excellent organisational skills.
Qualifications
* Excellent standard of English.
Disclosure and Barring Service Check
This role requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Employer name
Royal United Hospitals Bath NHS Foundation Trust
£25,760 to £27,476 a year, pro rata
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