Overview
Mercury Security and Facilities Management currently have a vacancy for a suitable experienced Security Operative to join their established team within Ashley Centre on a full time basis. This role is a permanent employment.
Location: Ashley Centre
*Minimum of 48 hours per week*
*SIA DS & CCTV License is essential*
Responsibilities
* Carry out all tasks as directed by the security manager and centre management.
* Be responsible for maintaining a safe environment for customers, tenants and staff of The Ashley Centre; react to all emergency situations and ensure compliance with Health and Safety requirements.
* Provide detailed written reports on all aspects of the operation (Incident reports, Accident reports, Defect reports, etc.).
* Connect with colleagues and management to encourage delivery of a superior customer service ensuring repeat visitation of customers.
* Be reliable and flexible in approach and able to integrate into an established team.
* Become fully competent with all procedures and protocols related to the centre.
* Demonstrate decision making and problem solving skills.
* To carry out duties in accordance with GDPR and all other relevant legislation.
Qualifications & Skills
* Proven experience in a similar role is desirable with a focus on customer service.
* Outstanding organisational skills; remain calm and rational under pressure.
* Excellent communication and interpersonal skills, with the ability to communicate at all levels with staff, public, tenants and Centre Management.
* Ability to learn a variety of job descriptions.
* Must have SIA DS & CCTV License (essential).
Additional Information
* To be aware of all Health and Safety requirements of the Centre, and to provide support in emergency situations.
* Shift pattern to vary from Sunday to Saturday (pro rata). Further details to be discussed at interview stage.
* Job Type: Full-time
* Language: English (preferred)
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