Primary Function: Working within the Wingman Security Operations Centre, you will be the first point of contact for all SEP2 customers, providing them with excellent customer services and immediate response to new / ongoing incidents. You will also be a point of escalation for the team on shift before having to escalate to other technical teams.
Working Hours:
You will work on a 5 week rotating 24 hr shift pattern from the Leeds office e.g
Week 1 – 5 days 07.00 – 15.00 3 days off
Week 2 – 5 days 07.00 – 15.00 3 days off
Weeks 3 – 5 days 10.00 – 18.00 3 days off
Weeks 4 – 5 Days 15.00 – 23.00 2 days off
Week 5 – 23.00 – 07.00 3 days off
Main Tasks:
* Provide technical assistance and support to customers with a range of Cyber Security Solutions.
* Work with the Wingman Security Operations Team to manage Cyber Security Solutions defending customer infrastructure from exploitation and cyber-attacks.
* Respond to ongoing Cyber Security incidents detected by our monitoring solutions.
* Using tools such as Google SecOps SOAR / SIEM, Zabbix, Check Point, CrowdStrike and Google to assess and advise on security incidents to customers.
* Escalating security incidents and acting as an escalation point for security incidents, too, ensuring high quality and insightful recommendations are made as appropriate.
* Carry out the pre-defined handover process to other shifts.
* Carry out Incident Response actions swiftly, ensuring containment actions occur for any malicious indicators within security incidents.
* Perform internal operational duties such as reporting, tuning,
Personal Qualities:
* The ability to follow pre-documented processes and procedures.
* Self-motivation to learn, improve and keep up to date with technologies and concepts within the security industry.
* The drive to perform and excel, proactively.
* Be excited about technology and a desire to advance your career in Cyber Security
* Act as a mentor/leader for other SOC Analysts.
Qualifications & Experience:
* At least 2 years of experience in a SOC Analyst position or similar.
* Specialised in at least a single discipline within SecOps e.g. Detection Engineering, Incident Response, Cloud Engineering.
* Successful completion of a mid-level product-specific certification (e.g SEC+ CySA+, BTL1, SAL1, eCTHP etc).
* Strong understanding and experience of networks / networking.
* Good understanding of Linux and Windows operating systems.
* Excellent written and verbal communication skills.
History:
Cyber Security Specialists, SEP2 is an organisation providing advanced cyber security services solutions and tech-driven services powered by passionate and honest people.
SEP2 started out in Leeds as an organisation built to add value and do business the right way. We’ve grown, we’ve developed, and we’ve evolved, we’ve taken on experts to expand our knowledge base and technical skills, building a portfolio of accreditations and we’ve developed important relationships with our vendors.
SEP2 are an award-winning cyber-security specialist, whose success is built on five values:
* Passion
* People Powered
* Committed to Doing Good
Every SEP2 colleague lives these values every day. We have a culture of passionate people who work as a team that will never leave a job incomplete. We believe in giving every member of our team responsibility. We nurture the desire to solve problems at the root cause. We encourage continuous improvement.
We’re here to beat the bad guys and we’re here for the long-term.
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